Sunday, 15 June 2014

RESTAURANT: BILLS RESTAURANT, GUILDFORD, SURREY - 68%

This morning Surrey Businesses undertook it's first restaurant review. 

We visited Bill's restaurant in Guildford for breakfast and our thoughts were as follows:

The quaint and cosy setting, hidden down Angel Gate was perfectly fitting for a restaurant which came highly recommend by many. Having waited a number of minutes before the member of staff was able to seat us (despite booking), we were shown to our seats, near the window and packed in quite tightly with two tables surrounding us. The server immediately asked what we would like to order and being first timers, we wanted to take some time to peruse the menu. This resulted in a further 10 minute wait until the server returned to take our order.

With the order consisting of 1 x 'Bills Breakfast', 1 x 'Egg Royale' and 2 x Hot Chocolates, we were hopeful that the food would be more promising than the service received thus far. A decanter of water was placed on our table, with noticeable watermarks (see image below) around the rim - not ideal as a first impression.

When the food arrived, it was presented beautifully and tasted quite superb. The sausage in Bills Breakfast had a mild kick to it and the egg was cooked to perfection. Similarly the Egg Royale came perfectly cooked, with an accompaniment of smoked salmon on a bed of toasted sour dough.

Unfortunately the Hot Chocolates never made it back to the table until we were finished, which was frustrating and again highlighted the less than adequate service. Whilst both drinks did taste nice, they were a little bitter and luke-warm by the time we received them. 

Overall, Bill's does have a lot to offer, but based on today's experience, the poor service overshadowed what could have been an enjoyable breakfast.

Total cost: £23.32


Review score sheet:

Hospitality and Service2
Environment and Setting4
Food: 4
Drink3
Price and Value for money4

Percentage score rating: 68%

Picture Gallery:

Egg Royale

Bill's Breakfast

Water marks on decanter